Please email our Customer Service Department. We will resolve the issue to your satisfaction as quickly as possible. You will be informed of any out-of-stock products at the email address indicated in your customer account on our website. Check your email to ensure that you have not been notified of any out-of-stock products. Please keep the original box so you can provide us with the reference number shown on the shipping label.
Articles in this section
- I no longer wish to receive my order. How do I cancel my purchase ?
- Will shipping and return costs be refunded in the case of a withdrawal ?
- What is your refund policy ?
- Is it possible to exchange a product ?
- One of the items is defective, how do I return it ?
- An item is missing in the parcel I received. What should I do ?
- The parcel I received does not match my order.