After entering your credit card information and confirming your order, our HiPay service provider submits an authorization request to your bank. If payment is declined, please check first to ensure that the information provided is correct. If the information is correct, please contact your bank to find out why payment was declined. The most common reason for declines is that the weekly limit has been exceeded.
In case of doubt regarding acceptance of your order (failure to receive email confirmation of the order), you can contact our customer service Department to confirm whether or not your order has been placed.