The collected points for your order ($1 = 10 points) are automatically added to your KusmiKlub account after the item is shipped. However, if your order is shown as shipped and the points have not been credited to your account, please contact our Customer Service Department.
Articles in this section
- I made a purchase on your website but the corresponding points do not appear in my points balance. What should I do ?
- I joined the KusmiKlub when paying in store at the cash, but I did not receive the link allowing me to finalize my membership. How do I confirm my membership ?
- I joined the KusmiKlub in store but I want to check my points balance on the website. How should I proceed ?
- I have collected enough points to receive a gift of my choice, how do I redeem it ?
- There is an error in the email address given in store. How can I correct this ?